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Careers

Careers
  • open positions

  • Senior Quality Manager

    Position Summary

    LifeStraw is looking for a Senior Quality Manager to join the team! You will be responsible for the planning, coordination, implementation, and reporting of all Quality related activities from all nominated suppliers and finished-goods manufacturers and all the 3pl warehouses, such that their deliverables meet all required specifications and that these goods ensure the successful on-time and first-quality production of LifeStraw's finished goods.This position will report to the Director of Production and will be based out of our office in Baltimore, Maryland.

    Key Responsibilities

    Develop and implement the quality control systems (specifications, procedures, fixtures, and quality KPI's) with South Korean manufacturing suppliers and partners to prevent deviation in production:

    * Identify the processes' risks and weaknesses regarding to product quality requirements and implement preventive actions and quality controls plan accordingly (e.g., SPC, Poka Yoke…).

    * Validated industrial pilot production finish-goods before full-scale production release to validate the product and process manufacturing capabilities (Industrial green light).

    Implement QMS process

    * Identify the processes' risks and weaknesses regarding to product quality requirements and implement preventive actions and quality controls plan accordingly (e.g., SPC, Poka Yoke…).

    * Implement supplier quality APQP processes that drive zero defect launch of new products.

    *In conjunction with suppliers, identify potential failure modes during the launch process and implement countermeasures to prevent them.

    * Track and analyze supplier quality data, internal and external, to determine additional controls that need implemented to maintain quality standard.

    * Perform quality system audits at vendors and in conjunction with them toward closure of identified system weaknesses.

    Monitor the quality compliance of regular productions:

    * Drive regular and ad hoc suppliers' audits on-site to check production and quality control plan compliance and check non-Conformity corrections when required.

    * Monitor engineering changes and quality indicators from suppliers and continually improve quality though-out all processes, suppliers, and finished goods, manufacturers.

    * Evaluation of vendors through QCGOAL Data & system audit.

    * Report monthly the KPIs to the Operations, Production and Quality management.

    * Provide evidence of quality system compliance upon request (e.g., for Public Health tenders).

    * Ensure that the Manufacturer completes production on time and provides the Certificate of Quality and Certificate of Analysis to the Supply Chain team before shipment.

    Manage continuous improvements through customer complaint feedback:Monitor customer claims database.Lead the research and troubleshooting of customer claims to reach 'zero customer complaint standard' as directed.Manage, coordinate, and validate product and process Design Changes promptly.Extrapolate learnings and disseminate best practices to prevent potential occurrences of similar issues on comparable products and processes.Identify and propose opportunities for product enhancements and process improvement towards lean manufacturing targets: shorter lead time, reduced inventory, products, and process costs optimizations.

    Key Competencies

    ISO 9001; 2015 and IATF 16949 system implementation experience.Knowledge of 5 Core Tools (APQP, PPAP, Control Plan, SPC & MSA).Supplier quality management.A pragmatic approach, 'hands-on' attitude.Display an organized, comprehensive, and data-driven approach to problem-solving.Problem-solving mindset: team spirit style that encourages results-driven, task-oriented collaboration.Fast response and adjust quickly to changing conditions.Can work under pressure.Multiple projects management.Excellent in communication and interpersonal skills.Willing to work across multiple time-zones.Self-disciplined and drive, task-focused, self-confidence to compel corrective actions from suppliers,Willing to travel as authorized.

    Experience & Education

    Master or bachelor’s degree in Engineering / Quality or equivalent pragmatic technical experience in an industrial environment.Minimum 8 years of a proven QMS implementation and quality control experienceProven track record of successful quality system implementation and management, product launch, and scale-up in production.Proficient in 5 core QC tools, Lean-Six Sigma, and FMEA techniques.Familiar with mass production in various products like plastic Stainless steel and assembly processWater filtering or filtering membrane production knowledge will be an asset

    If you possess the above qualifications and the drive to meet the challenges, please send your resume/CV to jobs@lifestraw.com, including day-time telephone contact and names and email contacts of three references. We will only respond to electronic applications and to shortlisted applicants.LifeStraw believes that diversity, equity, and inclusion is critical to our success. We are an equal opportunity employer whose team works hard to build respect, dignity, and equity into everything we do. We seek to recruit, develop, and retain the most talented, driven, and entrepreneurial minded people from diverse backgrounds and experiences. If you are interested in opportunities, please send your resume/CV tojobs@lifestraw.com

  • Director of Sales, Home

    Position Summary:

    LifeStraw is now searching for a Director of Sales, Home category to join our growing sales team. This role will be responsible for driving sales, implementing change, and cultivating teams and relationships with key accounts. The expertise and core strengths we are looking for include sales management, strategic business planning, relationship building, P&L optimization, team leadership, and data analysis.

    This position will report to the VP of Sales.

    Responsibilities

    Building and scaling a business plan for expansion of our Home product line at retail, including deepening relationships with existing strategic accounts (ex: Target, Bed Bath & Beyond) while also defining and onboarding new potential retailers that align with our key consumer groups.

    Working closely with our Marketing team to develop and implement key marketing initiatives and deliver excellence on-shelf to drive increased consumer awareness and conversion.

    Partner with our Product Development team to build a product pipeline to support new revenue opportunities, category expansion, and a defined channel strategy.

    Lead line reviews with strategic customers and advocate for additional placement of LifeStraw products, including expanded SKU count and door count with existing customers.

    Develop internal sales plans, annual and multi-year budgets, and go to market strategies.Review performance data including POS, marketing activation, promotional performance, sell-in vs. sell-through, shipments vs. forecast, and inventory health. Utilize this data to build robust business forecasts including monthly, quarterly, and yearly demand plans and financial outlook.

    Cultivate strong relationships with our retailer teams, including buyers, DMMs, planners, and merchandising teams. Establish LifeStraw’s reputation as a category disruptor and strategic growth partner.

    Collaborate cross-functionally with internal teams, including Marketing, Supply Chain, Operations, Product, R&D, and Finance.

    Manage performance of external agencies and rep groups by developing KPIs and benchmarks to define success. Build a strategy to ensure strong partnership with our most strategic customers, and identify opportunities where we can improve.

    Attend trade shows, retailer meetings, and other industry events to represent the LifeStraw brand and build deeper relationships with our customers.

    Key Competencies

    Ability to work with multiple and competing priorities in a fast-paced environment.

    Ability to work across multiple time-zones and global teams.Excellent communication skills, self-motivated, accountable and ability to handle multiple priorities.

    Confident self-starter with competitive drive, initiative, decisiveness, and the ability to stay focused on results despite changing conditions.

    Strong team player who drives results by securing the commitment and buy-in of others.

    Must be motivated and able to work with minimal supervision.

    Have a good sense of humor.Pro-active approach to problem solving and accountable.

    A high level of empathy and understanding.Must be willing to travel domestically and internationally 30-40% of the time.

    Profiles

    Bachelor’s degree in related field.

    5-7 years of experience in retail sales, Home/Kitchen industry preferred3+ years of experience working with big box retailers (ex: Target, Walmart, etc.)3+ years of experience executing on-shelf displays and managing store tests

    Proven performance of achieving and exceeding sales targets

    Highly analytical and comfortable working with large data sets

    Ability to work on high level strategy and tactical execution simultaneously

    Excellent verbal and written communication skills

    If you possess the above qualifications and the drive to meet the challenges, please send your resume/CV to jobs@lifestraw.com, including day-time telephone contact and names and email contacts of three references. We will only respond to electronic applications and to shortlisted applicants.

  • Data Analytics Manager

    Position Summary  

    The Data Analytics Manager position is a newly created opportunity, intended to ensure that our business operations and objectives closely align with our customers trade compliance, as well as driving proactive efficiencies between Sales and Operations. This position also will play a key role in supporting LifeStraw’s inventory planning, transportation, distribution, and warehousing. As our  Data Analytics Manager, you’ll be part of our Global Supply Chains and Operations team located in Baltimore, MD.

    Key Responsibilities

    Develop aggregate reporting tools, providing monthly/weekly/daily metrics and financial impact goals.

    Provide support to our Demand Planning Team generating reports, metrics, and tools that improve our forecasting capabilities.Manage operational and system related projects, designed to resolve root cause and provide corrective action to compliance or operational issues.

    Develop SOPs on the handling of specific customer claims based on reason codes to drive accountability to Supply Chain, Sales and Operations team and provide proactive solutions in order Obtain hands-on knowledge of Sales Operations processes, systems, and key metrics.

    Act as a key contributor in Customer process improvement activities. 

    Manage customer compliance fees and chargebacks in customer portals and provide key analytics on proactive solutions LifeStraw can put in place.

    Coordination of monthly chargeback meeting with sales, supply chain and accounting.

    Key Competencies

    Ability to work with multiple and competing priorities in a fast-paced environment.

    Ability to generate reports with limited information and build databases from scratch.

    Clear understanding of main metrics and tools required for start-up projects Ability to work across multiple time-zones and global teams.

    Excellent communication skills, self-motivated, accountable and ability to handle multiple priorities.

    Confident self-starter with competitive drive, initiative, decisiveness, and the ability to stay focused on results despite changing conditions.

    Strong team player who drives results by securing the commitment and buy-in of others.Must be motivated and able to work with minimal supervision.Have a good sense of humor.

    Pro-active approach to problem solving and accountable.A high level of empathy and understanding. Strong customer service mind-set

    Profiles

    BA/BS Degree Required3-4 years of Operations, Data Analysis or Customer Service experience

    Demonstrated problem-solving and analytical skills

    Proficiency in Microsoft Excel, SQL or big data management required

    Ability to apply independent judgment and use of technical skills to address and resolve internal and external customer requests.Ability to recognize and effectively embrace and adapt to change.

    Netsuite experience is a plus

    Benefits

    Relocation provided if deemed necessaryMedical/Dental/VisionLife/STD/LTDFitness ReimbursementEducation Reimbursement/AssistanceCommuter Incentives

    If you possess the above qualifications and the drive to meet the challenges, please send your resume/CV to jobs@lifestraw.com, including day-time telephone contact and names and email contacts of three references. We will only respond to electronic applications and to shortlisted applicants.

    LifeStraw believes that diversity, equity, and inclusion is critical to our success. We are an equal opportunity employer whose team works hard to build respect, dignity, and equity into everything we do. We seek to recruit, develop, and retain the most talented, driven, and entrepreneurial minded people from diverse backgrounds and experiences.

  • Product Development Intern

    POSITION DESCRIPTION

    LifeStraw is looking for a Product Development Summer Intern (paid) to join our team of value driven, passionate individuals that seek to provide equitable access to safe water, globally! This Product Development Intern’s daily tasks include working closely with our team of experienced Product Managers, Product Engineers, and a variety of leaders. As a part of these efforts, you will gain the knowledge of how we effectively design, collaborate across departments, and communicate our ideas, strategies, and solutions throughout the organization. You will also have the opportunity to network with executives, participate in social events with other interns, and give back to the community. Priority will be given to local candidates as this position is based at our Baltimore, MD Headquarters and will not be offered as remote.

    What You’ll Do

    • Assist in proposal and planning for initial focus group to test prototypes and 3rd party research firms
    • Research and explorations on potential product partnerships (Bevi, Codapaxi, etc.)
    • Partner with Product Team members to revise NPD process and supplement templates
    • Propose and bring to completion Golden Sample archive solution
    • Initiate sustainable methodology to obtain product reviews and outputs
    You Are

    • An analytical, data-driven mind with a “how can I help?” attitude and not afraid to ask questions.
    • Interest in market research, product development, process development, and hydration.
    • Excellent communication skills, self-motivated, accountable and ability to handle multiple priorities.
    • Pro-active approach to problem solving and accountable.
    • Passionate about social and environmental issues.
    • Have a good sense of humor.
    Work environment
    • Office, light physical office work

    Required education and experience
    • Current College Junior, Senior

    Work authorization
    United States Citizenship
    Permanent Residence (i.e., Green Card holder – no sponsorship)

    EEO statement
    LifeStraw believes that diversity, equity, and inclusion is critical to our success. We are an equal opportunity employer whose team works hard to build respect, dignity, and equity into everything we do. We seek to recruit, develop, and retain the most talented, driven, and entrepreneurial minded people from diverse backgrounds and experiences.

    Other duties
    Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    If you possess the above qualifications and the drive to meet the challenges, please send your resume/CV to jobs@lifestraw.com, including day-time telephone contact and names and email contacts of three references. We will only respond to electronic applications and to shortlisted applicants.

  • Creative Social & Storytelling Content Intern

    POSITION DESCRIPTION

    LifeStraw is looking for a summer intern for social media content and storytelling to join our team of value driven, passionate individuals that seek to provide equitable access to safe water, globally! The Social and storytelling intern will be part of the Brand and Marketing Team and will help the brand to develop dynamic and interesting photo and video content for our various social channels. The ideal candidate will be a studying in a creative or marketing field, enjoy independent creative work, be familiar with different social content platforms and requirements including Instagram, Tik Tok, YouTube, and others. You also have an interest in social and environmental justice and an interest in telling researching issues in order to better tell the story. This position is based at our Baltimore, MD Headquarters.

    What You’ll Do

    • Bring the LifeStraw brand to life through development of stories, reels, videos, photos for social media channels (Instagram, Facebook, TikTok, Pinterest, Twitter, YouTube, LinkedIn)
    • Create compelling, original and platform-specific social content that relates to our products and also to our social impact work and social and environmental justice issues around safe water.
    • Shoot original photography and videography as needed.
    • Work with our creative and content teams to develop on-brand product copy and utilize brand assets to communicate priority messages.
    • Track metrics weekly and share key results and learnings with the wider marketing team.
    • The first to know about emerging social trends from TikTok to Reels and YouTube Shorts. If it's trending, you're an expert in it.
    • Must be available for the agreed upon time frame.
    You Are

    • A passionate and creative digital storyteller
    • A creative mind with a “how can I help?” attitude
    • Highly visual with an exceptional eye for smart, creative, effective content
    • Interested in both the art and science of social media
    • The first to know about emerging social trends
    • Interested in supporting learning about brand marketing
    • Passionate about social and environmental issues
    • Working towards a degree in marketing or creative fields OR you have a proven track record of dynamic content work on your own platforms
    • An excellent writer especially as it relates to brand storytelling
    • Experienced with Photoshop, video editing, and photography a plus
    • Experienced with Facebook Ads Manager and Commerce a plus
    • Experienced with Google Analytics and UTM link building a plus
    Work environment
    • Office, light physical office work

    Required education and experience
    • Current College Junior, Senior

    Work authorization
    United States Citizenship
    Permanent Residence (i.e., Green Card holder – no sponsorship)

    EEO statement
    LifeStraw believes that diversity, equity, and inclusion is critical to our success. We are an equal opportunity employer whose team works hard to build respect, dignity, and equity into everything we do. We seek to recruit, develop, and retain the most talented, driven, and entrepreneurial minded people from diverse backgrounds and experiences.

    Other duties
    Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    If you possess the above qualifications and the drive to meet the challenges, please send your resume/CV to jobs@lifestraw.com, including day-time telephone contact and names and email contacts of three references. We will only respond to electronic applications and to shortlisted applicants.

  • Environmental Sustainability & Sourcing Intern

    POSITION DESCRIPTION

    LifeStraw is looking for a summer intern for environmental sustainability and sourcing to join our team of value driven, passionate individuals that seek to provide equitable access to safe water, globally! The Supply Chain Sustainability intern will work closely with the Social Impact and Sourcing Teams and will help the brand to develop data driven specific SBTI targets for Scope 3 emissions and will also undertake projects to identify more sustainable material and sourcing options. The ideal candidate will be a working towards an agree in environmental sustainability or supply chain operations, with a passion for action around climate change and climate justice. You also have an ability to use financial analysis and analytics to determine the best possible approaches to emission reductions targets and materials improvements. This position is based at our Baltimore, MD Headquarters.

    This role is focused on helping the brand to analyze results from our detailed analysis of 2021 emissions and help the brand to develop a data driven set of goals and roadmap to achieving net zero by 2030. This person will also help to support, develop, and facilitate global sourcing strategies with respect to sustainability and responsible sourcing with an eye towards several special packaging projects.

    What You’ll Do

    • Analyze result from 2021 company emissions results to determine most appropriate SBTI’s + path forward to achieving net zero by 2030
    • Assisting with establishment of science-based targets for our suppliers in alignment with LifeStraw targets.
    • Support multiple sustainability initiatives through research, benchmarking, and data collection
    • Propose sustainable sourcing solutions to several product and packaging bottlenecks
    • Assist in development of procedures, reference resources, and educational resources
    • Communicate across functional areas (supply chain, retail, marketing, compliance, product management, etc.)
    • Work on background research and development of corporate water sustainability standard.

    Who You Are

    • Background in sustainability, business related majors, responsible sourcing preferred
    • Ability to think strategically
    • Experience in retail or consumer products a plus
    • Excellent interpersonal, prioritization, planning and communication skills
    • Strong analytical skills
    • High degree of proficiency in Google office tools
    • High integrity, self-motivated, intense intellectual curiosity and attention to detail
    • Passionate about social and environmental issues
    Work environment
    • Office, light physical office work

    Required education and experience
    • Current College Junior, Senior

    Work authorization
    United States Citizenship
    Permanent Residence (i.e., Green Card holder – no sponsorship)

    EEO statement
    LifeStraw believes that diversity, equity, and inclusion is critical to our success. We are an equal opportunity employer whose team works hard to build respect, dignity, and equity into everything we do. We seek to recruit, develop, and retain the most talented, driven, and entrepreneurial minded people from diverse backgrounds and experiences.

    Other duties
    Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    If you possess the above qualifications and the drive to meet the challenges, please send your resume/CV to jobs@lifestraw.com, including day-time telephone contact and names and email contacts of three references. We will only respond to electronic applications and to shortlisted applicants.

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